Troubleshooting AdMob Issues

AdMob is a popular mobile advertising platform owned by Google that allows app developers to monetize their apps through displaying ads. While AdMob provides a user-friendly interface and a range of effective ad formats, it is not without its challenges. In this article, we will discuss some common issues that app developers may encounter when using AdMob and provide solutions to help overcome them.

Issue 1: Low Ad Revenue

One of the most common issues with AdMob is low ad revenue. Despite having a high number of app downloads, developers may find that they are not earning as much money from ads as they expected. This can be frustrating and demotivating, especially for developers who rely on ad revenue as their main source of income.

Solution: To improve ad revenue, developers can try optimizing their ads by experimenting with different ad formats, placements, and sizes. It is also important to ensure that the app’s content is relevant and engaging to attract more users. Additionally, developers can consider implementing mediation, which allows them to use multiple ad networks to increase their ad fill rate and maximize revenue.

Issue 2: Ad Disruptions

Another common issue with AdMob is ad disruptions, such as ads not loading properly or causing the app to crash. These disruptions can result in a poor user experience and impact the app’s ratings and reviews.

Solution: To prevent ad disruptions, developers should test their app thoroughly before releasing it to ensure that ads are functioning correctly. They should also regularly update their app and the AdMob SDK to the latest versions to benefit from bug fixes and performance improvements. Additionally, implementing proper error handling and monitoring can help identify and resolve any ad-related issues quickly.

Issue 3: Invalid Traffic

Invalid traffic, such as ad clicks from bots or multiple clicks from the same user, is another challenge that app developers may face with AdMob. This can result in ad revenue deductions or even a suspension of their AdMob account.

Solution: To combat invalid traffic, developers should implement measures to detect and filter out suspicious activity, such as implementing CAPTCHA verification, analyzing user behavior patterns, and setting limitations on ad clicks. It is also crucial to monitor traffic sources regularly and report any suspicious activity to AdMob to protect the account and maintain the integrity of the advertising ecosystem.

By being aware of these common issues with AdMob and implementing the suggested solutions, app developers can optimize their ad revenue, provide a seamless user experience, and ensure the long-term success of their apps.

Account Access Problems

Accessing your AdMob account can sometimes be a challenge if you encounter any of the following issues:

  • Forgotten or lost password: If you forget or lose your password, you can reset it by clicking on the «Forgot password» link on the AdMob login page. Make sure to provide the email address associated with your AdMob account.
  • Account suspension: AdMob may suspend your account if it violates their policies or terms of service. If your account is suspended, you can contact AdMob support to resolve the issue and restore access.
  • Two-factor authentication: If you’ve enabled two-factor authentication for your AdMob account and are unable to access it due to a lost or changed device, you can try using backup codes or contact AdMob support for assistance.
  • Account ownership disputes: In case of an account ownership dispute, AdMob will require relevant legal documentation to verify your ownership. Contact AdMob support for further guidance on resolving the dispute.
  • Unauthorized access: If you notice any unauthorized access or suspicious activity in your AdMob account, immediately change your password and contact AdMob support to secure your account.

For any account access problems not mentioned above, it is recommended to reach out to AdMob support for personalized assistance and solutions.

Ads Not Showing

One common issue with AdMob is that ads may not show up in your app even after implementation. Here are some possible reasons and solutions for this problem:

1. Ad Unit ID Errors: Double-check that you have entered the correct Ad Unit ID in your app code. Make sure you have selected the correct ad format (banner, interstitial, rewarded) and that the ID matches the one provided by AdMob.

2. Test Mode Enabled: AdMob provides a test mode that allows you to display test ads during development. However, if test mode is left enabled, live ads will not be shown. Ensure that you have disabled test mode before submitting your app to production.

3. AdMob Policies Violation: AdMob has strict policies regarding the content and behavior of ads. If your app violates these policies, ads may not appear. Review AdMob’s policies and make any necessary adjustments to comply with them.

4. Limited Ad Inventory: Depending on your app’s location and target audience, there may be limited ad inventory available. If there are no suitable ads to display, ads may not appear. Consider expanding your target audience or exploring other ad networks to increase the likelihood of ads showing up.

5. Network Connectivity: Ads require an internet connection to load. If the user’s device does not have an active internet connection, ads will not be displayed. Ensure that your app handles network connectivity properly and notifies the user if an internet connection is required for ads to show.

6. Ad Blockers or Restrictions: Some users may have ad blockers or settings that restrict the display of ads. These settings can prevent ads from showing up in your app. Unfortunately, there is no direct solution for this issue as it is controlled by the user’s device settings.

If you have checked all the above possibilities and ads are still not showing, you may consider reaching out to AdMob support for further assistance.

Low Ad Fill Rate

A low ad fill rate refers to the situation where there is a significant gap between the number of ad requests made and the number of ads that are actually displayed in your app. This means that some of your ad requests are not being fulfilled with ads, resulting in a lower ad fill rate.

There can be several reasons for a low ad fill rate:

1. Lack of ad inventory: AdMob may not have enough relevant ads to display in your app. This can happen if you have a niche app with limited advertisers or if you have a low number of users.

2. Low ad quality: AdMob’s ad network may have determined that the quality of the ads being served in your app is low. This can happen if the ads are not relevant to your users or if they are of poor design or content.

3. Improper ad targeting: If your app’s ad targeting is not properly set up, AdMob may not be able to match relevant ads to your users. Make sure that you have set up the right targeting options in your AdMob account.

Here are some solutions to improve your ad fill rate:

1. Optimize your ad placements: Experiment with different ad formats and placements to maximize ad visibility and user engagement. Test different ad positions, sizes, and types to find what works best for your app.

2. Improve the quality of your app: Enhance the user experience in your app to attract more users and advertisers. Provide valuable content, optimize app performance, and ensure a smooth and engaging user interface.

3. Optimize your ad targeting: Make sure that you have set up precise targeting options in your AdMob account. Choose the right audience, demographics, and user interests to increase the chances of serving relevant ads in your app.

4. Consider mediation: If AdMob is unable to fulfill your ad requests, consider integrating a mediation platform. Mediation platforms can help you fill the ad inventory gaps by serving ads from multiple ad networks.

Remember that improving your ad fill rate may require some trial and error. Monitor your app’s performance and make adjustments accordingly to optimize your revenue potential.

Invalid Activity or Policy Violations

One of the most common issues that publishers face with AdMob is receiving warnings or bans due to invalid activity or policy violations. This can happen when there are suspicious clicks or impressions on ads, click fraud, or any other form of activity that violates Google’s AdMob policies.

If you receive a policy violation warning, it is important to carefully review the policies that were violated and take corrective actions accordingly. Some common policy violations include displaying ads on restricted content, incentivizing clicks, or using deceptive tactics to generate ad impressions.

To prevent invalid activity and policy violations, it is recommended to implement ad mediation and ad fraud prevention tools. Ad mediation helps to ensure that ads from multiple networks are served, reducing the risk of policy violations or bans. Ad fraud prevention tools can help detect and block suspicious activities, protecting your account and ensuring the validity of clicks and impressions.

If you believe that a policy violation warning has been issued in error, you can appeal the decision by providing relevant information and evidence to support your case. Google AdMob support can guide you through the appeal process and help resolve the issue.

It’s crucial to stay up to date with AdMob policies and best practices to avoid any invalid activity or policy violations. Regularly reviewing your account’s performance and taking necessary actions to improve ad quality and prevent fraudulent activities can help ensure a smooth and uninterrupted monetization experience with AdMob.

Low Earnings

If you are experiencing low earnings with AdMob, there are several potential reasons for this issue and some solutions that you can try:

Possible IssueSolution
Low ad fill rateCheck if your app is attracting enough users and try optimizing your ad placements to increase ad visibility. You can also experiment with different ad networks to increase your fill rate.
Low clicks or impressionsConsider optimizing your app’s user experience to encourage more engagement with ads. Improve the design and placement of your ads to make them more enticing for users to click on or interact with.
Low eCPMTry targeting ads to high-paying regions or demographics. Experiment with different ad formats and sizes to see if it improves eCPM. Additionally, ensure that your app is receiving traffic from regions with higher advertiser demand.
Competitive ad marketResearch and compare different ad networks to find those that offer higher payouts. Consider using mediation platforms to leverage multiple ad networks and increase the competition for your ad inventory.
Invalid trafficEnsure that your app complies with AdMob’s policy guidelines to avoid any invalid traffic issues. Monitor your app’s user acquisition channels to identify and address any potential sources of invalid activity.
Inefficient ad placementReview your app’s ad placement strategy and optimize it based on user behavior and feedback. Experiment with different ad formats and positions to find the most effective combination for maximizing earnings.

Keep in mind that addressing low earnings may require a combination of these solutions and some trial and error. Regularly monitoring your app’s performance and making necessary adjustments will help improve your earnings over time.

Integration Errors

When integrating AdMob into your app, you may encounter some common integration errors. Here are a few of them and their solutions:

  1. Missing Ad Unit ID: One of the most common integration errors is forgetting to include the Ad Unit ID in your code. This can cause the ads to not show up in your app. To fix this, make sure you have properly set up an Ad Unit ID in the AdMob dashboard and then include it in your app’s code.

  2. Incorrect Ad Unit ID format: Another integration error is using the wrong format for the Ad Unit ID. Ad Unit IDs should have the format «ca-app-pub-xxxxxxxxxxxxxxxx/yyyyyyyyyy» where «x» represents numbers and «y» represents letters. If your Ad Unit ID has a different format, it will not work. Double-check the Ad Unit ID in the AdMob dashboard and update it in your code if necessary.

  3. Incorrect placement of ad code: Placing the ad code in the wrong part of your app’s code can also result in integration errors. Make sure you follow the instructions provided by AdMob on where to place the code. It is usually recommended to place the code in the XML layout file or in the Java/Kotlin file corresponding to the activity or fragment you want to display ads in.

  4. Conflicting ad network SDKs: If you have integrated other ad network SDKs in addition to AdMob, there may be conflicts between them that can cause integration errors. One solution is to check if the ad networks provide any guidelines on how to integrate their SDKs alongside AdMob. Additionally, ensure that you have updated to the latest versions of both AdMob and the other ad network SDKs, as they may have resolved any compatibility issues in newer releases.

By being aware of these integration errors and their solutions, you can save time and ensure that the AdMob integration into your app is successful.

Incorrect Ad Formats

One of the common issues with AdMob is displaying incorrect ad formats. Ad formats refer to the type of ads that are shown to users. If you notice that the ads being displayed are not in the format that you have specified, there are a few potential causes and solutions to consider:

  1. Ad unit settings: Make sure that the ad unit settings in AdMob are correctly configured to match the intended ad format. You can check this by logging into your AdMob account and navigating to the «Ad units» section. Ensure that the ad units are set up with the correct ad formats.
  2. App integration: Improper integration of the AdMob SDK in your app can also lead to incorrect ad formats. Double-check that you have implemented the correct code for the desired ad format in your app’s codebase.
  3. Network request: Sometimes, the incorrect ad formats can be caused by network requests from your app. Ensure that your app is sending the correct request to AdMob, specifying the desired ad format. You can refer to the AdMob documentation for the appropriate network request parameters.
  4. Targeting settings: Incorrect targeting settings can also impact the ad formats being displayed. Check if you have set any specific targeting options that may be conflicting with the desired ad formats. Adjust the targeting settings to ensure that the correct ad formats are being served to users.

If none of these solutions resolve the issue with incorrect ad formats, it may be worth reaching out to the AdMob support team for further assistance. They can provide more specific guidance based on your app and account settings.

Ad Placement Issues

Ad placement plays a crucial role in the success of your AdMob monetization strategy. Poor ad placement can result in low click-through rates (CTR) and ultimately lead to lower ad revenue. Here are some common ad placement issues and their solutions:

IssueSolution
1. Ads obstructing app contentEnsure that ads do not cover important app content, such as buttons or text. Test your app on different device resolutions to ensure ads are properly displayed without obstructing user experience.
2. Too many ads on a single screenLimit the number of ads on a single screen to maintain a clean and user-friendly interface. Users may become overwhelmed and annoyed if there are too many ads displayed at once.
3. Inappropriate ad placementAvoid placing ads in a way that may confuse or mislead users. Ensure that ads are relevant to the app’s content and placed in natural positions within the app.
4. Ad placement affecting user interactionTest the placement of ads to ensure they do not interfere with user interaction with the app. Users should be able to easily navigate the app and interact with its features without any disruptions.

By addressing these ad placement issues, you can maximize your ad revenue and provide a seamless user experience for your app users.

App Not Getting Approved

Getting your app approved by AdMob is an essential step towards monetizing your mobile app. However, if your app is not getting approved, it can be frustrating. Here are some common reasons why your app may not be getting approved and their solutions:

  1. Lack of policy compliance:

    One of the main reasons for app disapproval is a lack of compliance with AdMob policies. Make sure your app adheres to AdMob’s policy guidelines, including content restrictions, ad placement, and data collection practices. Review the policies thoroughly and make any necessary adjustments to ensure compliance.

  2. Invalid ad implementation:

    If your app is using an incorrect or non-compliant ad implementation, it can lead to disapproval. Ensure that you are using the correct ad formats, implementing the AdMob SDK properly, and following the guidelines for ad placement. Test your app thoroughly to ensure that ads are displaying correctly and not interfering with the user experience.

  3. Misleading or inappropriate content:

    AdMob has strict guidelines regarding content that is considered misleading, inappropriate, or infringing upon intellectual property rights. Check your app’s content and ensure that it does not violate any of these guidelines. Remove any content that may be deemed inappropriate or misleading and make necessary changes to your app’s content to comply with AdMob’s policies.

  4. Poor app quality:

    If your app has poor user experience, frequent crashes, or other quality issues, it may not get approved. Take the time to improve your app’s overall quality, including performance, stability, and functionality. Address any reported bugs or issues and ensure a smooth user experience.

  5. Insufficient content:

    AdMob requires a sufficient amount of content to be available in your app before it can be approved. If your app only consists of a landing page or placeholder content, it may not meet the requirements for approval. Add enough substantial content to your app, such as articles, videos, or interactive features, to meet the minimum content requirements.

If your app is not getting approved, carefully review AdMob’s policies and guidelines, make necessary adjustments to your app, and resubmit it for review. Pay attention to any feedback or suggestions provided by AdMob during the review process to increase your chances of approval.

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Troubleshooting AdMob Issues

If you are an app developer who monetizes their apps using AdMob, you may have encountered issues where AdMob stops working. This can be a frustrating problem as it can lead to a loss of revenue. However, with a few troubleshooting steps, you can fix AdMob not working and get your ads up and running again.

1. Check your AdMob account settings:

The first step is to ensure that your AdMob account settings are correct. Make sure that you have provided the correct payment information and that your account is in good standing. It is also worth checking if any changes have been made to AdMob policies that may affect your ads.

2. Verify your app’s integration with AdMob:

Another common issue with AdMob not working is a problem with the integration of the ads in your app. Make sure that you have followed the integration instructions provided by AdMob correctly. Double-check the code in your app to ensure that it is implemented correctly.

3. Test your ad units:

If your AdMob ads are not showing up in your app, it is important to test your ad units. Use the AdMob test ads feature to simulate different ad scenarios and ensure that your ad units are functioning correctly. This will help you identify any issues with your ad units.

4. Investigate network and server issues:

In some cases, AdMob not working may be due to network or server issues. Check your internet connection to ensure that it is stable and that there are no network issues. It is also worth checking if there are any server maintenance or downtime issues that may be affecting the delivery of ads.

5. Contact AdMob support:

If you have tried all the troubleshooting steps and AdMob is still not working, it is recommended to reach out to AdMob support for assistance. Provide them with detailed information about the issue you are facing, any error messages you have encountered, and steps you have taken to troubleshoot the problem. AdMob support will be able to provide further guidance and help resolve the issue.

By following these steps, you can fix AdMob not working and ensure that your ads are running smoothly in your app. Remember to regularly monitor your AdMob account and stay updated with any changes or updates from AdMob to avoid future issues.

Troubleshooting AdMob Not Working

If you are experiencing issues with AdMob not working properly, there are several troubleshooting steps you can take to resolve the problem:

  1. Check Your Ad Unit ID: Make sure that you have entered the correct Ad Unit ID in your app code. The Ad Unit ID is a unique identifier for your ad placement.
  2. Ensure Proper Implementation: Double-check that you have implemented the AdMob SDK correctly in your app. Make sure you have followed the integration instructions provided by AdMob, including adding the necessary permissions and code snippets.
  3. Test on a Physical Device: Make sure you are testing your app on a physical device, as some AdMob functionality may not work properly on emulators.
  4. Check your Internet Connection: Ensure that your device has a stable internet connection. AdMob requires an internet connection to load ads.
  5. Update AdMob SDK: Check if there are any updates available for the AdMob SDK and make sure you are using the latest version.
  6. Test with Test Ads: Use AdMob’s test ads feature to verify that your implementation is correct. Test ads are provided by AdMob and will not generate revenue.
  7. Check AdMob Dashboard: Verify if there are any issues or warnings displayed in the AdMob dashboard related to your ad unit. This could indicate an issue with your account settings or ad settings.
  8. Wait for Ads to Load: Sometimes, it may take some time for ads to populate. Wait for a few minutes and check if the ads start appearing.
  9. Contact AdMob Support: If you have tried all the above steps and still cannot get AdMob to work, you may need to reach out to AdMob support for further assistance. Provide them with detailed information about your issue and steps you have already taken.

By following these troubleshooting steps, you should be able to identify and resolve most issues with AdMob not working in your app.

Check Your Integration

Before proceeding with any further troubleshooting steps, it’s important to ensure that your AdMob integration is correct. A simple mistake in the implementation could be the root cause of AdMob not working properly.

Here are a few steps to check your integration:

1. Ad Unit ID:

Make sure that you have correctly entered the Ad Unit ID in your app code. The Ad Unit ID is unique for each ad placement and is used to identify the ad unit for serving ads. Double-check if you have used the correct Ad Unit ID for the specific type of ad you are trying to display.

2. Ad Placement:

Check if you have placed the ad code in the correct location within your app. Make sure that the ad code is placed in a part of your app where ads are allowed to be displayed.

3. Ad Request:

Verify that you are making the correct ad request in your app code. Check if you have set the appropriate targeting options and ad formats. Also, make sure that you have called the correct ad request methods at the right time in your app’s lifecycle.

4. Test Mode:

If you are testing your app, ensure that you have enabled test mode or enabled test devices in your AdMob account. This will ensure that you are not serving live ads during the testing phase, avoiding any potential violations of the AdMob policies.

By carefully reviewing your integration, you can identify any mistakes or misconfigurations that might be causing AdMob not to work as expected. Fixing these integration issues can significantly improve the performance of your ads and help you achieve better revenue.

Verify Your Ad Unit IDs

One common reason why AdMob may not be working properly is that the Ad Unit IDs entered in your app may not be correctly set up or verified.

To fix this issue, you should verify your Ad Unit IDs by following these steps:

  1. Login to your AdMob account.
  2. Click on the «Apps» tab in the navigation menu.
  3. Select the app for which you are experiencing AdMob issues.
  4. Go to the «Ad Units» section.
  5. Check if the Ad Unit IDs displayed match the ones you have entered in your app’s code.
  6. If the IDs don’t match, update the IDs in your code with the correct ones.
  7. After updating the Ad Unit IDs, rebuild and resubmit your app to the app store.
  8. Alternatively, if you have recently created the Ad Unit IDs, wait for a few hours for them to become active.

By verifying your Ad Unit IDs, you can ensure that the correct ads are being shown in your app and that AdMob is working as expected.

Note: It is important to use the correct Ad Unit IDs for each of the ad types (banner, interstitial, rewarded video) in your app to avoid any issues with AdMob not working.

Update AdMob SDK

If your AdMob integration is not working properly, updating the AdMob SDK may help resolve the issue. The AdMob SDK provides developers with the necessary tools and resources to display ads and monetize their mobile applications.

Before updating the AdMob SDK, it is important to check for any new versions available, as well as the requirements and guidelines for integration. The latest version of the AdMob SDK may offer bug fixes, performance improvements, and new features that can enhance the functionality and stability of your app.

To update the AdMob SDK, follow these steps:

Step 1:Open the project in your preferred development environment.
Step 2:Locate the AdMob SDK files in your project’s directory.
Step 3:Download the latest version of the AdMob SDK from the official Google AdMob website.
Step 4:Replace the existing AdMob SDK files with the updated ones you downloaded.
Step 5:Rebuild your project to ensure that the updated AdMob SDK is properly integrated.

If the integration issue persists after updating the AdMob SDK, you may need to check your implementation code, configuration settings, and consult the AdMob documentation and support resources for further assistance.

Updating the AdMob SDK is an essential step in maintaining the functionality and effectiveness of your ad integration. By keeping your SDK up to date, you can ensure that you are leveraging the latest features and improvements provided by Google for optimal ad monetization.

Review Your AdMob Account Settings

If you are experiencing issues with AdMob not working, it is important to review your account settings to ensure everything is set up correctly. Here are a few key areas to check:

1. Payment settings: Make sure your payment information is up to date and valid. If there are any issues with your payment method, AdMob may not be able to display ads on your app.

2. Ad unit settings: Double-check that your ad units are properly configured. Ensure that the ad unit IDs in your app code match the ad unit IDs in your AdMob account. Also, verify that you have enabled the appropriate ad formats for your app.

3. App settings: Verify that your app settings are correct. Ensure that the package name and app ID in your AdMob account match the ones in your app code. Additionally, make sure you have properly linked your app to your AdMob account.

4. Ad review status: Check the ad review status of your app. If your app is still under review, it may take some time before ads start showing. However, if your app has been approved and ads are still not working, contact AdMob support for further assistance.

5. Ad network settings: Make sure you have selected the appropriate ad networks for your app. Review the settings for each ad network to ensure they are correctly configured. Additionally, you may want to consider enabling mediation to maximize your ad revenue.

By reviewing and adjusting these settings, you can troubleshoot most common issues with AdMob not working. If you continue to experience problems, don’t hesitate to reach out to AdMob support for further assistance.

Test Your AdMob Implementation

Once you have integrated AdMob into your app, it is essential to test if it is working properly. Testing your implementation helps you ensure that ads are being displayed correctly and that you are not experiencing any issues.

Here are some steps you can follow to test your AdMob implementation:

  1. Ensure that your AdMob account is properly set up and approved. You can check this by logging into your AdMob account and reviewing your app’s status.
  2. Verify that you have correctly added the AdMob SDK to your app’s project and that it is up to date. Make sure you have followed all the necessary integration steps provided by the AdMob documentation.
  3. Test the implementation by running your app on a test device. You can use either an emulator or a physical device for this purpose.
  4. Use test ad units provided by Google to ensure that ads are being displayed correctly. Test ad units are designed to show sample ads that do not generate revenue. You can find the test ad unit IDs in the AdMob documentation.
  5. Monitor the logs generated by your app for any error or warning messages related to AdMob. These logs can give you insights into any potential issues with your implementation.
  6. Verify that real ads are being displayed correctly by using your own ad unit IDs. You can create ad unit IDs in your AdMob account and replace the test ad unit IDs with the real ones in your app’s code.
  7. Test the ad mediation if you have enabled it. Ad mediation allows you to display ads from multiple ad networks, and it’s important to verify that it is working as expected.

By following these steps, you can ensure that your AdMob implementation is working correctly and that ads are being displayed as intended. If you encounter any issues during the testing process, refer to the AdMob documentation or seek help from the AdMob support team to resolve them.

Check Network Connectivity

If AdMob is not working, the first thing you should check is your network connectivity. Make sure that you are connected to the internet and that your device has a stable network connection.

You can try opening other websites or using other apps that require internet connectivity to verify if your network is working properly. If you are unable to access other websites or use other apps, it is likely that there is an issue with your internet connection.

If you are using a mobile network, ensure that you have a strong signal and that your data plan allows for internet access. You can also try toggling the airplane mode on and off to refresh your network connection.

If you are connected to a Wi-Fi network, verify that you are connected to the correct network and that there are no connectivity issues with the router. Restarting your router or reconnecting to the Wi-Fi network may help resolve any network-related issues.

Once you have confirmed that your network connectivity is working fine, you can proceed to troubleshoot other potential issues with AdMob.

Clear Cache and Data

If AdMob is not working properly on your mobile device, clearing the cache and data can often resolve the issue. Here’s how you can do it:

Android:

  1. Go to the Settings app on your Android device.
  2. Scroll down and tap on «Apps» or «Applications».
  3. Look for the AdMob app and tap on it.
  4. Tap on «Storage» or «Storage & cache».
  5. Tap on «Clear cache» to remove the temporary files.
  6. If the issue persists, tap on «Clear data» to delete all app-related data.
  7. Restart your device and launch AdMob again.

iOS:

  1. Open the Settings app on your iOS device.
  2. Scroll down and tap on «General».
  3. Tap on «iPhone Storage» or «iPad Storage».
  4. Find the AdMob app and tap on it.
  5. Tap on «Offload App» to remove the app while keeping its documents and data.
  6. If the issue persists, tap on «Delete App» to completely remove the app.
  7. Reinstall AdMob from the App Store and try using it again.

Clearing the cache and data can help resolve any temporary issues or corrupt files that may be causing AdMob to malfunction. If the problem persists, you may need to reach out to the AdMob support team for further assistance.

Contact AdMob Support

If you can’t resolve the issues with AdMob on your own, it is always a good idea to reach out to the AdMob support team for assistance. They have a dedicated team of experts who can provide you with the guidance and solutions you need to get AdMob up and running again.

To contact AdMob support, you can visit the AdMob Help Center and navigate to the «Contact us» page. From there, you will be able to submit a support request or find other ways to get in touch with the support team. Make sure to provide a detailed description of the issue you are facing and any relevant information or screenshots that may help them understand and diagnose the problem more effectively.

Remember that AdMob support is there to help you, so don’t hesitate to reach out to them if you need assistance. They are usually responsive and will do their best to resolve your issues in a timely manner.

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